Returns & Refund Policy
Return & Refund Policy
Last Updated: November 27, 2025
1. Overview
Welcome to fmfbh.store. We are committed to providing high-quality home and furniture products. If you are not fully satisfied with your purchase, this Return & Refund Policy explains how to request a return and receive a refund quickly and fairly.
2. Return Eligibility
You may request a return within 30 days of receiving your order.
To qualify for a return:
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Items must be unused and in their original packaging.
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Products must be in the same condition as when delivered.
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A proof of purchase or order number is required.
3. How to Start a Return
To begin your return:
Please contact our support team:
Email: support@fmfbh.store
Provide the following details:
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Your order number
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Reason for the return
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Photos of the item (if applicable)
Once your return request is approved, we will send you detailed return instructions.
4. Refund Process
After we receive and inspect the returned item, your refund will be issued within 1–3 business days to your original payment method.
You will receive a confirmation email once the refund is completed.
5. Return Shipping Costs
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Customer responsibility: Return shipping fees are the responsibility of the customer unless the return is due to a product defect or an incorrect item sent by fmfbh.store.
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Our responsibility: If the item is defective, damaged, or incorrect, we will cover the return shipping cost or provide a prepaid return label.
6. Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery.
After verification, we will arrange:
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A replacement, or
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A full refund
7. Policy Updates
fmfbh.store reserves the right to update or modify this Return & Refund Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.
Contact Us
Email: support@fmfbh.store
Address: Furniture Enterprises of Alaska,
940 E 38th Ave #6100, Anchorage, AK 99503, USA
Phone: +1 907-272-5800
